Contact

Get in Touch

We'd love to hear from you. Whether you have questions about our handcrafted silk scarves, need styling advice, or want to learn more about our artisan embroidery process, our team is here to help.

Contact Information

Name: Nhung Do Thi Hong
Email: rosiedo2603@gmail.com
Phone: +84 789260389
Address: 423 Minh Khai, Vinh Tuy, Hai Ba Trung, Hanoi 10000, Vietnam
Customer Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (Vietnam Time - GMT+7)

Frequently Asked Questions

How long does production take?
Each scarf is handcrafted with care by our skilled artisans in Vietnam. Production time typically ranges from 1-7 business days, depending on the complexity of the embroidery and current order volume. We'll notify you once your order ships.

How long does shipping take?
After production is complete, we offer standard shipping (5-7 business days) and express shipping (2-3 business days) within the United States. International shipping times may vary.

What is your return policy?
We accept returns within 30 days of purchase for unworn items in original condition with tags attached.

How do I care for my silk scarf?
Hand wash in cold water with gentle detergent or dry clean. Avoid direct sunlight when drying. Iron on low heat while slightly damp.

Wholesale Inquiries

Interested in carrying our collection? Please contact us at rosiedo2603@gmail.com or call +84 789260389 with details about your business.

Visit Our Workshop

Located in the heart of Hanoi, Vietnam, our workshop welcomes visitors by appointment. Experience the artistry of handcrafted silk embroidery firsthand.

Connect With Us

Follow us on social media for styling inspiration, new arrivals, and behind-the-scenes glimpses of our artisan workshop in Vietnam.